Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Emza Shop. This Shipping Policy explains how we process, ship, and deliver orders placed through our website, emzashop.com.

Order Processing

  • Orders are processed within 1–2 business days after they are placed.

  • Once processed, orders are shipped to the provided delivery address.

  • Orders placed on weekends or public holidays may be processed on the next business day.

Shipping Time

  • We typically deliver orders within 3–5 business days after shipment.

  • Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Coverage

  • We currently ship across Pakistan.

  • Delivery availability may vary for certain remote areas.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

  • Any promotional free shipping offers will be clearly stated on our website.

Order Tracking

  • When available, tracking information will be provided after your order has been shipped.

  • Customers can contact us for shipping updates if tracking information is unavailable.

Delayed Deliveries

While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Courier service disruptions

  • Severe weather conditions

  • Public holidays

  • High order volumes

We appreciate your patience in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order cannot be delivered, additional shipping charges may apply for re-delivery.

Lost or Damaged Packages

If your package is lost, damaged, or arrives in unsatisfactory condition, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Emza Shop
Website: emzashop.com
Email: emzashop@gmail.com
Phone: 0342-9422453

We appreciate your business and thank you for choosing Emza Shop.